Credit Card Updates
As the world evolves, so do we. Through our Noble Forward initiative, we’re investing in new ways to serve you better while staying true to our community-first commitment. As part of this effort, we are making crucial credit card updates to enhance your experience. Rest assured, your card, all card information, recurring payments to merchants, and rates/fees will remain unchanged.
These updates will take effect on April 28, 2025. While no action is required from you at this time, we want to make sure you’re aware of the upcoming changes and know how to stay up-to-date.
What’s changing after April 28th?
- Monthly Statements — You will see a new look to your monthly Visa statement.
- Card Payments and Transfers Moving to Card Control — Electronic card payments & transfers will be accessed in Card Control, available in Online Banking and the mobile app.
- Viewing Your Visa Balance — Balances and transactions will be available in Card Control.
- New Payment Address — Starting May 20, if you typically make your card payment by mail, it will need to be sent to a new address. You will be provided envelopes with this new address with your May Visa statement. After May 20, if you have envelopes with the City of Industry address, please discard them.
What will stay the same?
- Card Control Features — You’ll still be able to manage your card through Online and Mobile Banking with all the tools you’re familiar with.
- Rewards Points — If you have the MyRewards or Loyalty Rewards Visa Card, you’ll continue earning points with uChoose Rewards.
- Digital Wallet Compatibility — Your card will remain compatible with Apple Pay, Google Pay, and Samsung Pay.
